Managed Services
aka – ManagedIT Services
Definition of Managed Service Provider
A Managed Service Provider (MSP) is anyone who provides operations or management support for a network infrastructure at a predetermined recurring monthly fee. Managed services can be provided for networks, security, databases, servers, storage and applications. What is covered must be specifically spelled out in a written agreement called a Managed Services Agreement (MSA) and it is between the client and service provider. This helps avoid confusion of what is covered and what is not. When work is preformed that is not covered by the MSA, it is considered “out-of-scope” and billed out at a separate standard hourly rate.
Benefits of Managed Services
- Professionally Managed IT Infrastructure
- Predict and Stabilize Costs
- Increase Control
- Tax Benefits on Equipment (Expensed versus Depreciated)
- Piece of mind knowing that your network is maintained by professionals that do it for a living
- Minimize Downtime
- Improve Stability and Reliability
- Tighten Security
- Hardware and software get refreshed every 3 years at no additional cost (3 Year Plan only)
- 100% hardware replacement guarantee with no labor costs (3 Year Plan only)
Coming Soon
- 3-Year Managed IT Department
- 2-Year Managed IT Department
- 1-Year Managed IT Department
- Month-to-Month Managed IT Department
Please note that these will be pre-paid services.
